Please be sure that you understand the changes to account access credentials. See About Pass Phrases and Internet Passwords.
....you probably do not use an Internet Password. See Change Your Pass Phrase, instead of the following.
...refer to the following.
To change your Internet Password, you must call and speak with the Endicia Support or Sales staff to answer an account security question. After you answer the security question correctly, Endicia Support or Sales staff members can change your Internet Password .
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