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Mark a Web Store an Order as Shipped

When you process a web store order through the regular workflow—downloading the order from the marketplace, printing the shipping label, and posting back the information—your orders are automatically marked as Shipped.

You might have a situation where you had already printed the shipping label before you had imported the order information, and therefore it is not desirable to print the shipping label a second time. In this situation, you can manually mark the order as Shipped after you import the order information. You can then optionally post back a tracking number for the order to the web store.

Note: Currently, web store marketplace integration is available only with eBay and Amazon.

Important! Web store integration is available only for Premium, Professional, or higher-level service plan accounts. If you have a Standard service plan account, you can post back to the eBay marketplace separately. For more information, see Post Back to Online Marketplace Shipments—Standard Accounts Only.

Steps

On the Web Store Orders tab, select the order that you would like to manually mark as shipped.
On the toolbar, click the Mark as Shipped button.
Optional: Select the Include tracking number to post back to the Web Store check box and enter the Tracking Number.
Click OK.
- Tip! You can view the post-back status on the Postage Log tab.